3777 port Privacy Policy

1 Introduction

3777 port is an online betting and casino platform that works to build a safe and trustworthy environment for users in Bangladesh. This privacy policy explains how 3777 port collects, stores, and uses the personal information of its users.

By using our services, you agree to the terms of this privacy policy. To fully understand our complete service terms, we recommend reading our Terms and Conditions, which contain detailed information on account use and financial transactions.

2 What Information Is Collected

3777 port collects the following types of information for registration, deposit and withdrawal processing, customer service, and platform operations:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Mobile number and email address
• Residential address

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device information
• Browser type and version
• Activity logs on the platform and session duration
• Browsing data collected through cookies and tracking technologies

2.4 Communication Information

• Content of communications made via live chat or email
• Complaints and support requests

3 Purpose of Using Information

3777 port uses collected information only for the legitimate purposes listed below:

• To create, manage, and secure accounts
• To process deposit and withdrawal transactions
• To provide applicable bonuses and promotions
• To verify user identity and prevent misuse
• To provide customer service via live chat and email
• To improve platform performance and resolve technical issues
• To detect fraudulent activity and maintain security
• To send important service-related notifications

3777 port never sells user information or transfers it to third parties for commercial advertising purposes.

4 Data Storage and Security

3777 port follows industry-standard technical measures to protect your information. All data is transmitted through SSL (Secure Socket Layer) encryption, keeping your sensitive information out of reach of third parties.

• All stored data is secured with server-side encryption
• Firewalls and access control systems are active to prevent unauthorised access
• Regular security audits are conducted
• Staff access to data is strictly controlled and role-based

User information is retained only for as long as the service requires, and is securely deleted once legal obligations have ended.

5 Information Sharing with Third Parties

3777 port may share information with third parties in specific situations and on a limited basis. In such cases, information is shared only with the following categories of recipients:

5.1 Payment Processors

The financial information necessary to process transactions is shared with bKash, Nagad, Rocket, and the relevant banks.

5.2 Technology Service Providers

The minimum necessary information is shared with trusted technology partners for server hosting, software maintenance, and security testing. These partners are bound by data confidentiality agreements.

5.3 Legal Obligations

Information may be provided to government authorities in response to applicable laws in Bangladesh or judicial orders. Such disclosure is limited strictly to what is legally required.

6 Cookies Policy

The 3777 port website uses cookies — these are small text files stored in your browser that help improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary to maintain login status, verify security, and manage sessions. Without them, the platform cannot function properly.

6.2 Functional Cookies

These cookies are used to save your preferred language, display settings, and gaming preferences so that you get the same experience on your next visit.

6.3 Analytics Cookies

Anonymous data is collected to analyse how the platform is being used and to improve the quality of service. You can disable these cookies at any time from your browser settings, though some functionality may become limited as a result.

7 Account Verification Process

3777 port carries out a KYC (Know Your Customer) process to prevent fraud and ensure account security. As part of this process, the following documents may be requested from you:

• Photo of national ID card or passport
• Proof of current address (such as a utility bill or bank statement)
• Proof of ownership of the payment method

This verification information is used only to confirm identity and is stored with strict confidentiality. For more questions about verification, read our FAQ, where common questions about accounts and transactions are answered.

8 Security of Financial Information

At 3777 port, deposits and withdrawals start from a minimum of ৳300 and ৳1,000 respectively. When transacting via bKash, Nagad, Rocket, or bank transfer, your financial information is processed with the highest level of security.

• Payment information is never stored in full directly on our servers
• Tokenisation technology is used for every transaction
• Suspicious activity is automatically detected and investigated
• Only one payment method per account is permitted

Approved withdrawals are generally processed within 1 hour. Transaction history and records are retained for the period required by applicable law.

9 Your Rights

As a user of 3777 port, you have the following rights over your own personal information:

9.1 Right to Access Information

You can request at any time to know what information we hold about you. Contact our support team and we will provide the information within a reasonable time.

9.2 Right to Correct Information

If any of your information is incorrect, you can request a correction. After identity verification, the correct information will be updated.

9.3 Right to Delete Information

After closing your account, once the period of legal obligations has ended, you may request deletion of your personal information. However, financial records and transaction history must be retained for a specified period under applicable law.

9.4 Right to Object to Processing

You may object at any time to marketing communications or data analysis. Upon objection, the relevant processing will be stopped.

10 Protection of Minors

3777 port provides services only to persons aged 21 or above. We do not knowingly collect any information from minors.

Age verification is mandatory at registration. If a minor has registered by mistake and this comes to our attention, that account will be closed immediately and all associated information will be deleted.

For more information on responsible gaming practices, read our Responsible Gaming Guidelines, which cover self-limit setting and safe gaming in detail.

11 Policy Changes

3777 port reserves the right to update this privacy policy from time to time as needed. Users will be notified of any significant changes via email or a notification within the platform.

• Continuing to use the platform after a change is made will be considered acceptance of the new policy
• For major changes, users will be notified at least 7 days before they take effect
• Previous versions of the policy are retained for record purposes
• The date of the latest update will always be shown at the top of this page

To learn about other service terms and to understand your full rights and responsibilities as a user, read our Terms and Conditions carefully.

12 Contact and Complaints

If you have any questions, complaints, or requests to correct information regarding this privacy policy, please contact the 3777 port support team:

• Live Chat — 24 hours, 7 days, in both Bengali and English
• Email: [email protected]

Upon receiving your complaint, we will make every effort to respond within a reasonable time and take the necessary steps to resolve the issue. All data protection requests are treated seriously.